Effective Date: September 5, 2026

At Tender Touch Oral Healthcare, LLC we respect your privacy and are committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, request information, or otherwise interact with Tender Touch Oral Healthcare, LLC through our website and related services.

Our website is intended primarily for individuals in the United States, including residents of Illinois.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide when you use our website, submit a contact or consultation request, communicate with us, or request information about our services.

Depending on how you interact with us, information we collect may include:

  • First and last name
  • Email address
  • Telephone number
  • Information about the services you are interested in
  • Information included in messages or inquiries
  • Information about a family member, resident, caregiver, or individual for whom services are being requested
  • Any other information you voluntarily provide to us

Information You Should Not Submit

Our general website forms are intended for inquiries and service-related communications. Please do not submit highly sensitive information, such as Social Security numbers, financial account information, passwords, or detailed medical records, through a general website contact form unless we specifically request that information through an appropriate secure process.

2. Information We Collect Automatically

When you visit our website, certain information may be collected automatically through standard web technologies.

This information may include:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages viewed
  • Date and time of your visit
  • Referring website or webpage
  • Approximate geographic information
  • Website usage and interaction information

We may use this information to operate, secure, maintain, and improve our website and to understand how visitors use our services.

3. How We Use Personal Information

We may use the information we collect for legitimate business and service-related purposes, including to:

  • Respond to questions and inquiries
  • Respond to consultation or service requests
  • Communicate with you about requested services
  • Understand your service needs
  • Communicate with family members, caregivers, representatives, or senior living communities when appropriate
  • Provide and coordinate requested services
  • Improve our website, services, and customer experience
  • Maintain website functionality and security
  • Detect and prevent fraud, abuse, or unauthorized activity
  • Maintain business and administrative records
  • Comply with applicable laws and legal requirements

We will not use personal information for purposes materially different from those described in this Privacy Policy without providing appropriate notice or obtaining consent where required by law.

4. Health and Care-Related Information

Because Tender Touch Oral Healthcare, LLC provides oral hygiene and related services, individuals may voluntarily provide information concerning a person’s care needs, oral health, physical limitations, cognitive needs, or other health-related circumstances.

Health-related information may be considered sensitive information under applicable laws.

We encourage individuals to provide only the information reasonably necessary for us to understand an inquiry or service request.

Information submitted through a general website form should not be considered a secure method for transmitting detailed medical records or other highly sensitive health information.

If you become a client or receive services from Tender Touch Oral Healthcare, LLC , additional privacy protections, notices, agreements, or legal requirements may apply depending on the nature of the services provided and the information involved.

5. Information About Other Individuals

You may contact Tender Touch Oral Healthcare, LLC on behalf of another person, including a family member, resident, client, caregiver, or individual receiving care.

If you provide personal or health-related information about another individual, you represent that you are authorized to provide that information and communicate with us regarding the individual, to the extent such authorization is required by applicable law.

We may use information provided about another individual to respond to your inquiry, evaluate service needs, communicate with authorized individuals or organizations, and provide or coordinate requested services.

6. Cookies and Similar Technologies

Our website may use cookies, pixels, web beacons, analytics tools, and similar technologies.

These technologies may help us:

  • Operate the website
  • Remember preferences
  • Improve website functionality
  • Understand website traffic
  • Analyze website performance
  • Maintain website security
  • Improve our services and user experience

You may adjust your browser settings to refuse or limit cookies. However, disabling certain cookies may affect some website functionality.

7. Analytics and Third-Party Technologies

We may use third-party technology providers to help us understand website traffic, measure website performance, maintain security, communicate with visitors, or provide other website functionality.

These providers may collect information about your device, browser, website activity, and interactions with our website.

Third-party providers may process information according to their own privacy policies and terms.

We encourage you to review the privacy policies of third-party services you interact with.

8. How We Share Personal Information

We do not sell your personal information.

We may disclose personal information when reasonably necessary for legitimate business, service, legal, or operational purposes.

This may include sharing information with:

  • Website hosting providers
  • Technology and software providers
  • Website analytics providers
  • Communication and email service providers
  • Security and fraud-prevention providers
  • Professional advisers
  • Service providers assisting us with our business operations
  • Senior living communities or care organizations when appropriate and authorized
  • Government agencies or legal authorities when required by law
  • Other parties when necessary to protect our rights, property, safety, or the safety of others

We seek to limit information shared with service providers to information reasonably necessary for them to perform the services for which they have been engaged.

9. Legal Disclosures

We may disclose personal information if we reasonably believe that disclosure is necessary to:

  • Comply with a legal obligation, court order, subpoena, or governmental request
  • Protect the rights, property, or safety of Tender Touch Oral Healthcare, LLC.
  • Protect the safety of our clients, employees, or other individuals
  • Investigate fraud, security incidents, or unlawful activity
  • Enforce our agreements or policies
  • Defend against legal claims

10. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, use, alteration, disclosure, or destruction.

However, no internet transmission, website, electronic communication, or storage system can be guaranteed to be completely secure.

Accordingly, while we take reasonable precautions to protect information, we cannot guarantee the absolute security of information transmitted to or through our website.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • Provide requested services
  • Respond to inquiries
  • Maintain business records
  • Comply with legal and regulatory requirements
  • Resolve disputes
  • Enforce agreements
  • Protect our legal rights

Retention periods may vary depending on the nature of the information and the circumstances in which it was collected.

12. Your Privacy Rights

Depending on your state of residence and applicable law, you may have certain rights regarding your personal information.

These rights may include the ability to:

  • Request access to personal information we maintain about you
  • Request correction of inaccurate personal information
  • Request deletion of certain personal information
  • Ask about how your personal information is collected or used
  • Withdraw consent where processing is based on consent
  • Request information regarding certain disclosures of your personal information
  • Opt out of certain marketing communications

Not all rights apply in every circumstance, and applicable legal exceptions may limit these rights.

To submit a privacy request, please contact us using the information provided in the Contact Us section below.

We may need to verify your identity before completing certain requests in order to protect personal information from unauthorized disclosure.

13. Illinois Privacy

Tender Touch Oral Healthcare, LLC is based in Illinois and is committed to handling personal information in accordance with applicable federal and Illinois privacy and data-security laws.

Illinois residents may have rights under applicable Illinois law concerning the collection, use, protection, and disclosure of personal information.

The specific rights available to an individual depend on the applicable law, the type of information involved, and whether any legal exceptions apply.

Nothing in this Privacy Policy is intended to limit any privacy rights that cannot lawfully be waived under applicable Illinois law.

14. California and Other State Privacy Laws

Privacy laws vary from state to state.

Certain U.S. states provide residents with additional privacy rights. If you are a resident of a state with an applicable comprehensive privacy law, you may have additional rights concerning your personal information.

Where applicable, Tender Touch Oral Healthcare, LLC will comply with the privacy requirements that legally apply to its collection and processing of personal information.

If you believe you have a privacy right under applicable state law and would like to exercise that right, please contact us using the information below.

15. Marketing Communications

If you voluntarily provide your contact information, we may use it to respond to your inquiry or communicate with you about services you have requested.

Where permitted by law, we may also communicate with you regarding Tender Touch Oral Healthcare, LLC services or related information.

You may request that we stop sending non-essential marketing communications by contacting us or using an unsubscribe option included in a marketing communication, where available.

16. Third-Party Websites

Our website may contain links to third-party websites, services, or resources.

We do not control and are not responsible for the privacy practices, security, content, or policies of third-party websites.

Your interactions with third-party websites are governed by the privacy policies and terms of those third parties.

We encourage you to review their privacy policies before providing personal information.

17. Children’s Privacy

Our website is intended for adults, family members, caregivers, senior living communities, healthcare-related organizations, and other individuals seeking information about Tender Touch Oral Healthcare, LLC services.

We do not knowingly collect personal information directly from children under 13 through our website.

If you believe that a child under 13 has provided personal information through our website, please contact us so that we can review and, where appropriate, delete the information.

18. Do Not Track

Some browsers offer a “Do Not Track” feature.

Because there is currently no universally accepted standard for responding to browser-based Do Not Track signals, our website may not respond to every such signal.

19. HIPAA and Protected Health Information

Tender Touch Oral Healthcare, LLC may provide services involving individuals with healthcare or care-related needs.

Whether information collected or maintained by Tender Touch Oral Healthcare, LLC is subject to the Health Insurance Portability and Accountability Act (“HIPAA”) depends on the specific services provided, the nature of the information, and whether Tender Touch Oral Healthcare, LLC qualifies as a HIPAA covered entity or business associate under applicable law.

Nothing in this website Privacy Policy is intended to represent that all information collected through this website constitutes protected health information under HIPAA.

If HIPAA applies to Tender Touch Oral Healthcare, LLC particular services or activities, applicable HIPAA privacy and security requirements and, where required, a separate Notice of Privacy Practices may apply.

20. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our services, website, technology, business practices, or applicable legal requirements.

When we make changes, we will update the Effective Date at the top of this page.

We encourage you to review this Privacy Policy periodically to remain informed about how we handle personal information.

21. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us:

Tender Touch Oral Healthcare, LLC

Address:
Lake In the Hills, IL 60156

Phone: 847-338-3235

Email: ElevatingSeniorCare@gmail.com

You may contact us regarding privacy questions, requests to exercise applicable privacy rights, or concerns about how your information is handled.

22. Effective Date

This Privacy Policy is effective as of September 5, 2026.

Last Updated: September 5, 2026